Glossary of Terms
A
Allocation
Your allocated newspaper and magazine supply.
B
Box-in
A reduced supply of newspapers.
Box-out
An increased supply of newspapers.
C
Cage
Trolley used in the houses to load vehicles with deliveries.
Claims
Reported copy shortages by a retail customer.
Collectables
A variety of merchandise that includes partworks, stickers and sticker albums.
Content notes
Delivery details sent to our retailer customers.
Contractor
A person who is contracted to work for Smiths News.
Credits
Refunds given by Smiths News to retail customers.
Customer alterations
Amendments made by you to your supplies either using SNapp or by telephone. Confirmation of receipt is made to you by salespoint.
D
Daily newspaper
A newspaper produced Monday to Saturday.
Delivery Service Charge (DSC)
The weekly charge for your deliveries.
Daily Priced Delivery Note (DPDN)
Providing information on your daily deliveries.
Due book
Records kept by houses of titles on order for retail customers.
E
Early returns
A facility to return product that is not selling or required to your wholesaler before the official recall date.
Exceeds supply
Returns volume that exceeds original invoice supply.
F
Firm sale
Copies that cannot be returned to the wholesaler for credit.
Full facing
A magazine displayed so the full cover is on view.
H
Half facing
A magazine displayed behind others so the top half of the cover is on view.
Home News Delivery (HND)
Where newspapers and magazines are delivered directly to consumers’ homes.
House or depot
The alternative name for a distribution centre.
M
Minimum Entry Level (MEL)
A minimum amount that a retailer must pay on their newsbill to secure supplies. Dependent on sales, a retailer’s supplies can be changed to sale or return.
N
National Sales Centre (NSC)
Responsible for allocating copies of newspapers, regional press and magazines to all our retail customers.
(Smiths News) National Accounting Centre
Manages retailer invoices.
Net sale
Calculation of copies supplied minus copies returned.
Net Sales Volume (NSV)
Quantity of copies.
O
One-shot or Special
One-off publication, eg, World Cup, Royal Wedding.
Overpack
More copy than advised on the Delivery Note (DPDN).
Overstock
Copies left in the house after the initial packing has been made.
P
Packing bench
Moveable benches used for packing newspapers in the house.
Partworks
Publications produced in parts or issues to form a set or collection eg, James Bond cars.
Periodicals
Weekly and fortnightly magazines.
Planogram
A plan that guides you where to put magazines on a display.
Point of Sale (PoS)
Flyers and posters that advertise magazines.
R
Required Delivery Time (RDT)
For your supplies.
Recall note
A document informing the customer of the titles to be returned for credit.
Re-run
When a late-arriving newspaper title into the house is sent out on a second delivery run to customers.
Retail Sales Value (RSV)
The value of total copies sold.
Returned too late
Titles that are returned after their recall date and therefore not eligible for credit.
Run/Round
Delivery route.
S
Sale or Return (SOR)
If the product is not sold, it can be returned for credit.
Salespoint
A document sent to you daily to confirm your alterations and advise you of amendments. It also includes information about new launches and promotions.
SAP
The internal computer system used to support the daily distribution process.
Scanning
The use of barcode readers to record information.
Scan gun
Reader device used by drivers to record deliveries.
Shop-save
Keeping magazines or newspapers behind the counter for customers.
SNapp
A website and phone app that allows retailers to manage their account 24/7.
Stock cage
Secured storage area located within houses.
Supplement
Publication sent in addition to either a newspaper or magazine.
T
Tote
Reusable plastic box used to deliver magazines
Turns
Newspaper batch quantities supplied by the publisher.
TWI
Machinery used to pick and pack magazines.
U
Unsolds
Unsold items returned to wholesalers by retailer customers.
V
Vouchers
A discount voucher that consumers can use against the purchase price of a newspaper or magazine.
W
Waste
Product for which a sale or credit cannot be made.
Weekly Summary Invoice (WSI)
A summary of the previous week’s deliveries. Sent out with your supplies every Tuesday.
